Terms and Conditions

1. Operator and scope

This website is provided by xuplin, 14 Hammet Street, Taunton TA1 1RN, United Kingdom. Questions about these terms can be sent to hello@xuplin.com or asked by telephone on 01823 442917; it helps if you name the page your question concerns.

These terms apply to all pages published under xuplin.com, to the material available there and to enquiries sent through the site. The version in force when you open a page is the one that applies to that visit. Where a separate written agreement has been concluded with xuplin, that agreement prevails.

2. Nature of the published information

The pages describe what xuplin does in general terms and may be changed at any time without notice. Nothing published here is a binding offer or a promise of a particular result. An agreement with us arises only when we confirm a request or conclude a separate contract with you.

General descriptions cannot reflect anyone's particular circumstances and are therefore not professional advice. Before you act on something you have read here, please speak to us or to another qualified adviser about your case; reading these pages creates no advisory relationship.

3. Enquiries through the site

You are responsible for what you send us through the form or by email, and you must be entitled to share it. Please do not send confidential documents or sensitive information this way; call 01823 442917 if another channel is needed. We use your message only to answer it.

4. Liability

The website is offered free of charge and as it stands. As far as the law allows, we accept no responsibility for consequential loss, for data lost while a page is retrieved or for interruptions of access. Your statutory rights are not affected.

5. Use of the website

You may use this website for lawful purposes only. You must not attempt to gain unauthorised access to the site, interfere with its operation, place an unreasonable load on it, or use automated tools to extract or copy its content. The contact form may not be used to send advertising or unlawful material.

6. Copyright and trademarks

All content on xuplin.com is protected by copyright. Reproducing, publishing or reusing texts and images beyond what the law allows requires our written permission. You may keep a copy for your own reference as long as notices of authorship stay intact; our name and logo may not be used without consent.

7. Access and maintenance

We aim to keep the website available, but we do not guarantee uninterrupted access. Pages can be temporarily unreachable because of maintenance, technical faults or interruptions at our hosting provider. We may change, restrict or discontinue parts of the site without notice and are not obliged to keep any page online.

8. External links

Links to other websites are offered for convenience. We do not endorse their content, offers or handling of data, which follow the rules of the operator concerned. Should a linked page contain unlawful material, please let us know and we will review the link.

9. If you have a complaint

A complaint about the website or our services can be sent to hello@xuplin.com or raised by telephone on 01823 442917. We look into every complaint and tell you how we see the matter; before anyone turns to a court, both parties try to resolve the dispute between themselves.

10. Final provisions

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over disputes arising from the use of this website. Mandatory consumer protection rules that apply where you live remain unaffected.

If a clause of these terms is held invalid, the other clauses are not affected. These conditions may be revised from time to time; the wording published on this page applies from the date given at the top.