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FAQ

Questions students ask before they enrol

Answers about courses, prices, payment, kit and how enrolling works, gathered from the questions we hear most often at xuplin.

Questions students ask before they enrol

Frequently asked questions

These answers cover the points people raise most often before joining. If yours is not here, write to us through the contact page.

Do I need experience to join a course?

No. Some students are starting out and others already work in television. When you enquire, tell us what you do now and Tom will suggest a course that fits your level, so you are neither held back nor out of your depth.

Can I book a course on the website?

No, nothing is bought on the site. You send an enquiry through the contact page, we discuss your needs, and we send a written quotation or confirmation. After you accept, we issue an invoice.

How do I pay for a course?

Payment is by bank transfer against an invoice, which we issue once you have accepted the written quotation. We do not take card payments or use any online payment service. The invoice shows the details you need.

What happens if I need to cancel?

Cancellations and refunds follow our payment and refund policy, which sets out the terms plainly. Please read it before you accept a quotation, and write to us as early as you can if your plans change.

Do I need to bring my own camera?

If you have equipment, bring it, because tutors can then teach on the kit you really use. If you do not own any, let us know before the course and we will explain what will be available.

Where do the sessions take place?

Classroom sessions are held in Taunton, and the field camera and live coverage courses include outdoor work on location. Your timetable gives the details for each session once your place is confirmed.

Is the study library included?

The library of books, guides and reading lists supports our programmes, and students use it at their own pace. Ask Tom when you enquire how it fits with the course you are considering.

Can I take more than one course?

Yes. Many students combine strands, for example field camera technique with live coverage, or reporting with newsroom writing. We can set out a sensible order for you in the written quotation.

Good to know

Getting the most from your time with us

Learning television craft is mostly a matter of repetition with good feedback. Our sessions are built around short exercises that you do yourself, are watched doing, and then repeat with the tutor's notes in mind. That pattern works for framing a shot, delivering a line to camera or tightening a script.

Because groups are small, tutors know what you are working on. They can compare your first attempt with your third and tell you plainly where it has improved and where it has not. We would rather you hear that in a classroom than for the first time from an editor under deadline.

The courses also overlap on purpose. A reporter who has spent time on framing writes better to pictures, and an operator who has sat through a scripting session understands why a reporter asks for a particular shot. The joint sessions bring those two views together on a real shoot.

Between sessions you will usually have a modest task to complete, such as filming a short sequence, rehearsing a delivery or editing a brief package. Bring the result next time and your tutor will go through it with you. Keep tasks small and regular rather than leaving them to the night before.

If something is unclear, ask. Tom handles questions about timetables and course choice, and the tutors answer anything about the craft itself. You will get a straight reply, whether you are a newcomer or an experienced professional.

Useful things to prepare

  • A recent clip or script, however rough, to show where you are now
  • Your own camera, microphone or tripod if you have them
  • Sturdy outdoor clothing for field sessions in any weather
  • A notebook for tutor feedback and reading list titles
  • Two or three questions about the course you are considering
  • Your preferred contact details for the written quotation

Ask us your question directly

If your question is not answered here, send it through the contact page and Tom will reply with a clear answer and, if you wish, a written quotation.

Contact

Get in touch

By email: hello@xuplin.com

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