Privacy Policy

xuplin, established at 14 Hammet Street, Taunton TA1 1RN, United Kingdom, is responsible for the processing of personal data on xuplin.com. For questions about data protection, write to hello@xuplin.com or call 01823 442917. The notice covers this website as a whole, including the messages that reach us through it.

We keep personal data only for as long as the purpose it was collected for requires, or longer where record-keeping duties apply. After that it is deleted or changed so that it no longer points to a person.

Technical log entries disappear automatically after a short time. Correspondence is kept while it may still be needed, and records that tax or commercial rules require us to keep are held for the period those rules set.

We use data to keep this website online and safe, to reply to the messages we receive, to prepare and carry out agreements with clients and to keep the records our business requires.

Depending on the situation, we rely on your consent, on an agreement with you or the steps that come before it, on a duty imposed on us, or on our legitimate interest in a safe and working website. If you leave out the contact details we ask for, we may not be able to reply.

You can ask us at any time which data we store about you, request its correction or deletion, have the processing restricted, object to it or receive a copy in a common electronic format. Consent that you have given may be withdrawn at any time; the withdrawal applies from then on.

A message to hello@xuplin.com or a letter to our postal address is enough to use any of these rights. To make sure that information reaches the right person, we may ask you to confirm who you are, and we reply within the period the law sets.

Besides contacting us, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

We do not trade in personal data. It reaches only the companies that keep this site online and handle our email on our behalf, bound by contract to our instructions, and the authorities that are entitled to request it.

Some of these providers may process or store data outside our own country. Where that happens, we make sure that the transfer rests on the safeguards that data protection law provides for such cases.

We limit cookies and comparable techniques to what the website needs in order to work. No advertising networks, cross-site tracking or profiling tools are used, and a choice you make in a cookie notice is stored only in your own browser.

Stored entries can be reviewed and deleted at any time in the settings of your browser, where you can also block them for the future. Blocking everything may affect the parts of the site that depend on such entries.

Each time a page is requested, the server notes the address of the requesting device, the date and time, the page and the browser that asked for it. These entries are needed to deliver the page, to keep the site stable and to trace faults, and they are removed after a short time.

Messages sent through the contact form or by email, together with your name, the address we should reply to and any details you add yourself, are kept for as long as it takes to handle the matter you wrote about.

We may update this policy when the website, our services or the legal requirements change. The version published on this page, carrying the date shown above, is the one that applies to your visit.

Changes are not announced one by one, so it is worth looking at this page from time to time. If a change affects processing that rests on your consent, we ask for that consent again first.